FOQ

Frequently asked questions

What file types do you accept for print jobs?

JPEG, PNG, PDF, SVG

 

What file sizes can be uploaded?

Files up to 40MB can be uploaded for printing.

 

What print resolution do you offer?

2400 x 1200 optimized dpi. This means that the printer we use can produce high-resolution images with precise colors and details.

 

What is the minimum print resolution you can print?

If the image you select is under 72 dpi, you will get a warning. For crisp and good prints, we recommend 300 dpi.

 

What is the maximum size of the prints you can produce?

For posters we offer the largest size of: 100 x 70 cm. For canvases we offer the largest size of: 140 x 100 cm.

If you contact us for custom projects, we can offer larger sizes, to be discussed upon contact.

 

How long will it take to complete my print job?

All prints are made on demand. We do our best to make and send the prints as soon as we possibly can.

Normally it takes 1-3 business days to make the print and then shipping takes 2-5 business days.

 

Do you offer design services or do I need to provide my own artwork?

We offer ready made designs that you can purchase in the material and size of your choise.

We offer prints based on your own provided artwork too.

And finally we offer to make custom projects in which we collaborate with you as a customer, to develop the product.

 

What type of paper stocks do you offer?

You can read more about the materials we offer here.

 

Can you print in full-color?

We offer full color prints.

 

What is the cost of printing and shipping my order?

For prices, click here. Shipping is always 39 SEK.

 

Can I order samples before placing a larger order?

You can order our material catalogue here. If you want any specific sample, please contact us.

 

What is your return policy for printed products?

If you purchase a custom poster, canvas or project, we do not offer the option of returns. If you have purchased from our designs you can return within 14 days of purchase but will have to cover the postage cost of 39SEK as well as the return postage which needs to be trackble and arranged by the customer.

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